Privacy Policy

This Privacy Policy explains how SIA "Trade House ECLECTIE" ("we", "us") processes personal data when you visit https://tradehou.se or submit a contact / trade inquiry through the website.

If you have questions about this policy or want to exercise your data-protection rights, please use the contact form on the website. We respond through that channel and do not publish a direct public e-mail address.

Data controller

Legal name

SIA "Trade House ECLECTIE"

Registration number

40203644876

Registered address

"Lielmaņi", Mārupes pag., Mārupes nov., LV-2167, Latvia

To contact the controller about privacy matters, use the website contact form.

Personal data we collect

Depending on how you use the site, we may process the following categories of data:

• Contact and inquiry data you submit in forms: name, e-mail address, phone number, company name, business type, volumes, regions of interest and free-text requirements.
• Technical log data generated by the hosting environment: IP address, browser type, date and time, requested URLs and basic request metadata needed to operate and secure the site.
• A language-preference cookie so the site can remember the language you selected.
• Usage analytics collected through Google Analytics, which may include device and browser information, approximate location derived from IP, pages viewed and interaction events.

Why we process personal data

• To respond to B2B inquiries and communicate about trading-house services, logistics and partnership requests.
• To operate, secure and troubleshoot the website, including abuse prevention and rate limiting on form endpoints.
• To understand aggregate traffic and improve content and usability of tradehou.se.
• To remember your language preference and comply with applicable legal obligations.

Legal bases (GDPR)

SIA "Trade House ECLECTIE" is the data controller for personal data processed through tradehou.se.

We process personal data only where a legal basis under Article 6 GDPR applies. Depending on the context, that basis may be:

• Performance of a contract or steps prior to entering a contract (Article 6(1)(b)) — for example, handling a trade inquiry you submitted.
• Your consent (Article 6(1)(a)) — where we rely on consent for a specific optional processing activity.
• Our legitimate interests (Article 6(1)(f)) — operating a secure website, preventing spam and understanding how the site is used, balanced against your rights.
• Compliance with a legal obligation (Article 6(1)(c)) — where retention or disclosure is required by law.

We keep personal data only as long as needed for the purposes above. Inquiry records are retained for the period required to handle the request and related commercial follow-up, and longer only where a legal obligation or dispute-resolution need applies. Analytics and log data are retained according to the configuration of the relevant service providers and ordinary server rotation.

Your rights

If you are in the European Economic Area, the United Kingdom or another jurisdiction with equivalent rights, you may request access to your personal data, correction, erasure, restriction of processing, objection to processing based on legitimate interests, and data portability where technically feasible.

In particular, you may exercise the following rights:

• Right of access, update or erasure of personal data we hold about you
• Right to rectification of inaccurate data
• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent where processing is based on consent

You also have the right to lodge a complaint with a supervisory authority. For Latvia, this is the Data State Inspectorate (Datu valsts inspecija), https://www.dvi.gov.lv.

Log files

Like most websites, tradehou.se uses server and application log files. These may record IP addresses, browser type, date/time stamps, referring pages and similar technical data. This information is used to administer the site, diagnose faults, monitor security and analyse aggregate traffic patterns. It is not used to build marketing profiles of individual visitors.

Cookies and similar technologies

We use a language-preference cookie to remember the language you selected. Your browser may also receive cookies or local storage entries set by Google Analytics for measurement purposes. You can block or delete cookies in your browser settings; some site features (especially remembering your language) may then work less conveniently.

Google Analytics is provided by Google Ireland Limited / Google LLC. Analytics data may be processed outside the EEA under Google's data-protection terms and transfer mechanisms. For details, see Google's privacy documentation and, if available in your region, analytics opt-out tools.

Processors and third parties

We use service providers that process data on our behalf or as independent controllers, including website hosting/infrastructure providers, e-mail delivery for inquiry notifications, and Google Analytics.

These providers receive only the data needed to perform their function (for example, delivering an inquiry notification or measuring page views). Their own privacy policies apply to any processing they perform as independent controllers.

You can limit analytics cookies through browser settings or industry opt-out mechanisms. Disabling cookies does not stop you from browsing public pages of tradehou.se.